Return Policy
Return Policy
We want you to be happy with your purchase. If something isn't right, we'll do our best to make it right.
Returns
We accept returns within 30 days of the delivery date. To be eligible, items must be unused, in their original condition, and in the original packaging.
How to start a return
Contact us through our contact page with your order number and the reason for your return. We'll respond within 1–2 business days with next steps.
Refunds
Once we receive and inspect your return, we'll notify you by email. Approved refunds are processed to your original payment method within 5–7 business days.
Damaged or incorrect items
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo. We'll send a replacement or issue a full refund — no return required.
Non-returnable items
For hygiene reasons, the following items cannot be returned once opened: grooming tools that have been used, and items marked as final sale.
Return shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect.